Description
This product is a 30-minute support add-on for customers who already have a computer support service that includes 1 hour of support.
If your support request goes beyond the included hour, this extension allows us to continue working on your issue without interruption.
When to Use This
Your original 1-hour support session has been fully used
The issue requires additional time to complete
You want to continue support seamlessly
Each purchase adds an extra 30 minutes of computer support time.
What It Covers
This extension applies to any computer support task, including (but not limited to):
Troubleshooting and problem resolution
Software or system issues
Setup, configuration, or optimisation
Security, performance, or general support
Important Notes
This product is only valid as an extension to an existing support service
Multiple extensions can be purchased if more time is required
Time is used consecutively once the initial hour has ended
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